Butler Marketing Ltd. is a privately owned company based in Richmond, BC, Canada. We are a wholesale distributor of hardware products to the cabinet, furniture and millwork industries with warehouses in Richmond and Kelowna.
- Hours of Operation:
Our sales desks are open Monday through Friday from 8:00 AM to 4:30 PM (local time).
- How to Contact Us:
Telephone, fax numbers and e-mail address are listed on the contact page. Please feel
free to drop in and see our showroom and warehouse whenever you are in our area.
- Minimum Orders:
We are a wholesale distributor to manufacturers. In addition, we supply product to
hardware retailers, and support their businesses by not selling retail. Our minimum
order is $25.00 and we may apply a $5.00 service charge to smaller transactions.
- Terms of Sale:
Our terms are net 30 days. All invoices over 60 days will be considered delinquent, and
in-house orders will be placed on hold until balance of the account is brought current
with our terms. Overdue accounts may be subject to interest charges of 1% per month,
applied to the overdue balance.
- New Accounts:
We invite you to complete our credit application form. Upon submission, we will advise
you of our position in a timely manner. Until credit has been established, we would be
selling on a C.O.D. basis.
- Returned Goods Policy:
If you wish to return goods to us, please advise us first and upon our approval, we may
issue a return goods number. This will ensure that returned goods are properly
received and credited to the correct account. Full credit will be allowed to cover errors
in shipping or defective product. Returns made for any other reason may be subjected
to a restocking charge of 20%. A copy of the original invoice may be required.
Obsolete, discontinued or special order products are not returnable